Enterprise IT Governance

Information Technology (IT) has become crucial to the support, sustainability and growth of most businesses. IT not only has the potential to support existing usiness strategies, but also to shape new strategies. In this mindset, IT becomes a relevant success factor for survival and prosperity and an opportunity to differentiate and to achieve competitive advantage. Additionally, the pervasive use of technology has created a critical dependency on IT that calls for a specific focus on IT Governance (ITG) which includes IT Service Management (ITSM). ITG defines and spreads the necessary mechanisms and frameworks as a means of rationalizing, directing and coordinating an organization’s IT-related decision making to ensure the present and future business/IT alignment objectives.

This research thread aims at researching in the state of the art in the following ITG topics:

mechanisms and frameworks to support IT-related decisions, actions and assets that are more tightly aligned with an organization’s strategic and tactical intentions;
assessment of ITG contributions due to alignment with organization’s mission, strategy, values, norms, and culture;
impact and conciliation of internal and external factors on designing ITG mechanisms;
inconsistencies and incongruities on ITG mechanisms and frameworks.